Real-time Customer Profile API (1.0)

Use Real-time Customer Profile to drive coordinated, consistent and relevant experiences for your customers no matter where or when they interact with your brand. Profile provides a holistic view of each individual customer that combines data from multiple channels, including online, offline, CRM, and third-party data.

• Related documentation:

  • Real-time Customer Profile documentation
  • Profile API developer guide

• Visualize API calls with Postman (a free, third-party software):

  • Real-time Customer Profile API Postman collection on GitHub
  • Video guide for creating the Postman environment
  • Steps for importing environments and collections in Postman

• API paths:

  • PLATFORM Gateway URL: https://platform.adobe.io/
  • Base path for this API: /data/core/ups
  • Base path for the computed attributes API: /data/core/ca
  • Example of a complete path: https://platform.adobe.io/data/core/ups/config/mergePolicies

• Required headers:

  • All calls require the headers Authorization, x-gw-ims-org-id, and x-api-key. For more information on how to obtain these values, see the authentication tutorial.
  • All resources in Experience Platform are isolated to specific virtual sandboxes. All requests to Platform APIs require the header x-sandbox-name whose value is the all-lowercase name of the sandbox the operation will take place in (for example, "prod"). See the sandboxes overview for more information.
  • All requests with a payload in the request body (such as POST, PUT, and PATCH calls) must include the header Content-Type. Accepted values specific to each call are provided in the call parameters.

• API error handling:

  • Refer to the Experience Platform API troubleshooting guide for FAQs, API status codes, and request header errors.